Help & FAQs

We decided that instead of having price tiers for different customers, we wanted to offer our best everyday prices to all customers, big or small.

We ship throughout Spain, and the shipping rates are attached to the customer’s order. For shipments outside of Spain, please contact us. To provide a shipping price.

As we are often in the warehouse working on orders, the best method to communicate with us is via email. You can contact us at evags.correu@gmail.com. We try to answer all emails within 24 hours, but often much sooner.

We work hard to keep all items in stock. Occasionally, certain items will be out of stock. Everything shown on the website is ready to ship from our warehouse. If the item is out of stock, we try to keep an updated list of when it will be available again.

We want every piece of leather to be absolutely perfect! Coming from a natural animal, it makes it challenging and almost impossible. In the thousands of skins we’ve seen without fail, they all have marks, dark and light spots, wrinkles, holes, rips, and more. The fact is, this is the industry we work in. We want to explain what our commitment is to you and make some recommendations to help you buy leather.

Each batch of leather production may have different shades of color. Tanneries do their best to stay within a tight tolerance, but there is a tolerance. Pigmented leathers are better able to stay within a tight tolerance, although aniline leathers are harder and will even change color over time as they wear. Contact us for a sample if tight tolerances are required.

There is some skill and mastery involved in working with leather and selecting how to cut a hide. We have some recommendations.

1. Treat the products with care, they are living materials; they are like a second skin.
2. Do not clean with products that are not suitable for the skin.
3. If you have any questions, give us a call, and we can help you get the right leather item for your project.

Send our returns to:
SF LEATHER INITIATIUS 2020,S.L.U.
C/Mossèn Cinto Verdaguer, 13 
08789 La Torre de Claramunt-Barcelona 
Espanya

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